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Privacy Policy

Last modified: March 3, 2026

Introduction

Soulstice Moon Media LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy.

This policy describes the types of information we may collect from you or that you may provide when you visit www.soulsticemoon.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website

  • In email, text, and other electronic messages between you and this Website
     

It does not apply to information collected by any third party, including through applications or content (including payment processors, scheduling tools, or newsletter platforms) that may link to or be accessible from the Website.

By accessing or using this Website, you agree to this Privacy Policy. If you do not agree, your choice is not to use the Website. We may update this Privacy Policy from time to time. Continued use of the Website after changes are posted constitutes acceptance of those changes.

Information We Collect

We may collect several types of information from and about users of our Website, including:

  • Personal information such as name, email address, mailing address, phone number, or other identifiers by which you may be contacted.

  • Payment-related information necessary to complete transactions.

  • Information about your internet connection, device, browsing activity, and usage patterns.

  • Any other information you voluntarily provide to us.
     

Information You Provide to Us

We collect information directly from you when you:

  • Fill out forms on our Website

  • Subscribe to newsletters

  • Book appointments

  • Make purchases

  • Contact us via email or contact form

  • Report a problem with the Website
     

We may retain records of correspondence if you contact us.

Payment Processing (Stripe)

If you make a purchase through our Website, payments are processed by Stripe, a third-party payment processor. We do not store full credit card numbers on our servers.

Stripe collects payment information directly from you and processes it according to Stripe’s privacy policy. We encourage you to review Stripe’s privacy practices before submitting payment information.

Scheduling (Calendly)

If you schedule an appointment through our Website, your contact information and appointment details are collected and processed by Calendly, a third-party scheduling service.

Calendly manages your information according to its own privacy policy.

Email Communications (Substack)

If you subscribe to our newsletter or email updates, your email address and related information are processed through Substack, a third-party email platform.

Substack manages subscription data in accordance with its own privacy policy. You may unsubscribe at any time using the unsubscribe link provided in emails.

Information Collected Automatically

As you navigate and interact with our Website, we may automatically collect:

  • IP address

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website addresses

  • General geographic location (city/state level)

This information helps us improve functionality and user experience.
 

Cookies and Tracking Technologies
 

We may use:

  • Browser cookies

  • Pixels

  • Analytics tools

  • Similar tracking technologies
     

Cookies are small files stored on your device. You may refuse cookies through your browser settings; however, doing so may limit certain Website functionality.
 

Third parties, including analytics or embedded content providers, may also use tracking technologies. We do not control their tracking practices.

How We Use Your Information

We may use the information we collect to:

  • Provide services or process transactions

  • Respond to inquiries

  • Send newsletters or updates (if you opt in)

  • Manage appointments

  • Improve our Website

  • Fulfill contractual obligations

  • Enforce our agreements

  • Comply with legal requirements
     

You may opt out of marketing emails at any time by using the unsubscribe link in our emails.
 

Disclosure of Your Information
 

We may disclose personal information:
 

  • To service providers such as Stripe, Calendly, Substack, website hosting providers, and analytics providers

  • In the event of a merger, sale, or restructuring

  • To comply with legal obligations

  • To protect our rights or safety

  • With your consent
     

We do not sell your personal information.
 

Data Retention
 

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
 

Data Security
 

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or electronic storage system is guaranteed to be completely secure.
 

Your Privacy Rights
 

Depending on your state of residence, you may have certain rights regarding your personal information, including:
 

  • The right to request access to your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal information

  • The right to opt out of certain data processing activities
     

To exercise applicable rights, contact us at the email address below.
 

Children Under 13
 

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
 

Third-Party Links
 

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
 

Changes to This Privacy Policy
 

We will post updates to this Privacy Policy on this page and revise the “Last Modified” date above. Continued use of the Website after changes are posted constitutes acceptance of those changes.
 

Contact Information
 

For questions about this Privacy Policy or to exercise your privacy rights, contact: info@soulsticemoon.com

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